Silver.com offers free shipping on all orders over $3,000.00. Orders less than $3,000.00 incur a charge of $7.99. This free shipping threshold is one of the highest in the industry.
And frankly, we don’t understand it since it’s two sister companies JM Bullion and Provident Metals offer free shipping on orders of $199 or more.
You can also upgrade your shipping to USPS Priority or UPS 3-Day Air for a fee.
Silver.com utilizes USPS and UPS to ship orders. Their orders are fulfilled out of Amark’s Las Vegas facility.
“Every order we ship is covered by our in-house insurance policy. If your order is lost, stolen, or damaged in-transit, we will work with the carrier to recover the package or exchange damaged products, and failing that, will file an insurance claim in order to provide replacement product or a full refund.”
At this time, Silver.com does not offer international shipping.
“Orders typically ship same or next day of cleared payment.”
Silver.com gets 4.25 stars on our pricing rating. They are normally one of the lowest priced dealers for bullion products. This gives JM Bullion a great alternative to compete with smaller dealers.
Silver.com gets 3 stars on our selection rating. They continue to offer less and less purchasing options on their website for some reason.
Silver.com has a return, exchange and refund policy limited to three business days after the order has been received by the customer. So if you receive your order on a Monday, then you would need to report and issue by Thursday at the latest.
Yes. They state they are required to collect tax in certain states. They have a sales tax page detailing specific states and transactions they are required to collect sales tax on: https://www.silver.com/taxes/
We could not find any mention of a military discount at Silver.com.
When you search google for Silver.com coupon codes, there are plenty of coupon websites offering various codes for Silver.com. However, with that being said, we could not get any of the codes to work.
Yes. Silver.com has been ran by JM Bullion since 2013. JM Bullion is one of the most reputable online bullion dealers. You can expect the same level of order processing and service at Silver.com too.
No, Silver.com does not offer a silver at spot of a starter pack option to new customers.
Yes, they have an entire section of their FAQ dedicated to Precious Metals IRA. You can check it out here: https://www.silver.com/faq/. Check the lefthand side bar for the link to the IRA section.
Silver.com’s offices are located in Dallas, Texas. However, their fulfillment options are handled in Las Vegas, Nevada by A-Mark.
Silver.com was purchased at the end of 2012 by bullion dealer JM Bullion for a whopping $875,000. This was the third largest domain transaction in 2012.
There are two pieces of speculation behind this purchase.
If you take a look at the industry in 2012, there were not a lot of dealers online so our guess is that JM Bullion wanted to rebrand as Silver.com as they thought that would be the better long-term branding play.
However, that has not been the case. JM Bullion continued to skyrocket. And while Silver.com was a pretty large dealer a handful of years ago, the website has since severely declined and so has it’s traffic and market share.
If you take a look at google trends, you will see that Silver.com and SD Bullion were relatively equal. But over time, dealers like SD Bullion and Provident have left Silver.com behind with the like of dealers like Bullion Exchanges.
However, over the last couple of years they have become less competitive with their product prices and product offerings.
If you need to see live gold and silver prices for Silver.com, check the chart above of popular gold and silver bullion products sold by Silver.com.
With the high free shipping threshold of $3,000 and the lack of competitive pricing and inventory, Silver.com has been consistently declining.
Unless something changes with the website owned by JM Bullion, we don’t see a different future for the website.
At least until 2012, before the JM Bullion acquisition, Silver.com was partnered with the Northwest Territorial Mint. It seems as though JM purchased the domain from the Northwest Territorial Mint.
This was a stroke of luck for the domain name Silver.com as now we know NW Territorial Mint went belly up a few years back for running their own little ponzi scheme with customer’s monies.
You can view what Silver.com looked like before JM Bullion here on archive.org.